What do I do with corrupted games?
Our team is investigating these reports in order to help prevent games to become corrupted.In the meantime, we have collected some information as well as some troubleshooting steps which may help you resolve these issues on your own.What is a corrupted game?
An inaccessible game that can no longer be played due to data not properly received by the client application and/or the server.
Ways to indicate a corrupted game
- Particular game is frozen/unable to open
- Tiles unable to be placed onto the board
- 'Out of Sync' message appears when accessing a particular game
- No Tiles left to play but the game has not yet ended
Have you tried these troubleshooting steps?
Please follow the steps below:
- Tap your 'Profile' on the Main Screen
- Select Settings
- Tap 'Logout'
- Force-close the game. (Note: This step is very important for this will remove any corrupted files in your game)
- Relaunch and Login Again
If this didn't resolve your issue, we recommend trying this as a next step:
- Login to: https://gameswithfriends.zyngawithfriends.com/account
- Go to 'Broken Game?'
- Select 'Words with Friends'
- Click 'Refresh Game(s)'
If the issue persists, you may try to Resign and Delete the corrupted game.
(Note: This will count as a 'Loss' in your stats. If you do not want this game to count as a loss in your game stats, we recommend skipping this step)
Why Do My Words With Friends Games Keep Disappearing
To do that, follow these steps:Tv Show Friends Games
- Open the corrupted game
- Tap the Menu bar on the lower right portion of your board
- Choose 'Resign'
- Go back to the Main Screen
- Tap 'Edit' and delete the game
Still need Help?
If you have any questions about a corrupted game, please provide us with the following information:
- Username of the opponent in the corrupted game
- Last Word played on this Game
- What occurs when you try to open the particular game
NOTE! An active game will be automatically removed from your game list when it reaches its auto-resign time limit.
- 6 days for 'random' opponent games
- 11 days for all other games
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The above graph displays service status activity for Wordswithfriends.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.
Date | Time | Ping Time | Date | Time | Ping Time |
07.Sep.2020 | 11:20 | 14.79 ms. | 07.Sep.2020 | 13:52 | 14.02 ms. |
07.Sep.2020 | 16:29 | 14.39 ms. | 07.Sep.2020 | 18:52 | 14.62 ms. |
07.Sep.2020 | 23:34 | 17.35 ms. | 08.Sep.2020 | 01:43 | 22.97 ms. |
08.Sep.2020 | 05:01 | 14.05 ms. | 08.Sep.2020 | 09:27 | 16.45 ms. |
08.Sep.2020 | 11:54 | 11.04 ms. | 08.Sep.2020 | 15:57 | 15.07 ms. |
We have tried pinging Words With Friends website using our server and the website returned the above results. If wordswithfriends.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress..
If the site is UP but you cant access the page, try one of the below solutions:
A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.
Friends Trivia Games
Is Wordswithfriends.com down for you right now? Submit your comments about Wordswithfriends.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.